MS NOW

Success of health care website depends on users’ stories

Triumph for the government's health care website does not depend on President Obama's promises, but rather on users sharing their positive experiences.

Janet Perez oversees specialists at a Rhode Island health insurance exchange program, October 25, 2013.
Janet Perez oversees specialists at a Rhode Island health insurance exchange program, October 25, 2013.REUTERS

Michele Richinick